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Attendee FAQs

Questions? We have answers! Check out our full list of frequently asked questions below.

The 2021 National Restaurant Association Show Has Been Cancelled

Due to the COVID-19 pandemic, the state of Illinois has placed an order in effect until early June limiting gatherings to no more than 50 people. While this order could be modified prior to expiration, McCormick Place has indicated their ability to re-open for large events is currently prohibited by the state regulation and they do not anticipate changes prior to June that would allow an event of our size and scope to occur in May. Therefore, we regret to announce the cancellation of the 2021 National Restaurant Association Show due to the unavailability of the facility.

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Basic Show Information

What are the Show hours?

The 2021 National Restaurant Association Show has been cancelled. The 2022 Show Exhibit Hall Hours are:

  • Saturday, May 21 – Monday, May 23: 9:30 a.m. - 5:00 p.m.
  • Tuesday, May 24: 9:30 a.m. - 3:00 p.m.

Who may attend the Show?

The National Restaurant Association, Restaurant, Hotel-Motel Show is open to professionals involved in the restaurant, foodservice, and hospitality industry.

How can I join the online conversation about the Restaurant Show?

Join us online at Facebook, Instagram, Linkedin and Twitter.

Registration and Badges

How much does it cost to register?

Registration is currently closed. Please check back in September 2021 for information on the 2022 Show.

What is included with my Show badge?

  • North Hall Exhibits

  • South Hall Exhibits

  • Lakeside Center Exhibits

  • The Beverage Room at the Show

  • Bellavita Italian Pavilion

  • Culinary Experience Center

  • Global Food Expo

  • Innovation Hub

  • Education Sessions at Innovation Theater and the Education Super Center

  • TECH Pavilion

  • World Culinary Showcase

  • Signature '21

  • TECH Pavilion

  • World Culinary Showcase

Will badges be mailed in advance of the Show?

Show badges can be picked up on site or mailed in advance of the Show. If badge mailing is chosen, it will be mailed to your attention at the address selected during the registration process.

Do I have to be a member of the National Restaurant Association to attend?

No, but you must be affiliated with the restaurant/foodservice or lodging industry. A business card or tax ID number is required to register for the Show. Your company's accounting or finance department can provide you with the tax ID number. Please note: The National Restaurant Association Show is for trade only and is not open to the public.

Do National Restaurant Association members receive complimentary badges to attend the Show?

Yes. Members of the National Restaurant Association are entitled to receive a complimentary badge for the Show.

Who do I contact if I have questions about National Restaurant Association Membership or my membership account information?

Contact National Restaurant Association Membership by phone at (855) 514-8115.

Can I use a credit card or a check to register?

Registration may only be paid for with a credit card. We accept all major credit cards (American Express, Diner's Club, Discover Card, MasterCard, and Visa). Please note: We do not accept checks.

Are purchase orders and wire transfers accepted?

No, purchase orders and wire transfers are not accepted.

Are attendee substitutions permitted?

Yes, substitutions may be made if the original registrant submits the request in writing including the name, company, phone, and email of his/her replacement. Original payments cannot change and/or be substituted. If badge has mailed, original badge must be returned with the letter.

Once badge mailing has stopped, badge, letter, and identification must be brought to onsite registration for substitution to occur. Please note: If badge has already been used, a substitution will not be approved.

Sharing of badges is not permitted.

What are the onsite attendee registration hours?

Registration is currently closed. Please check back in September 2021 for information on the 2022 Show.

Where is onsite Show registration located?

South Bldg. – Room S102
Lakeside Center – Level 2 Lobby

Travel Arrangements

How do I make hotel arrangements?

Registration is currently closed. Please check back in September 2021 for information on the 2022 Show.

Is shuttle service provided?

Check back in September 2021 for information on the 2022 Show.

Are there discounts available at Chicago retail shops or restaurants?

Check back in September 2021 for information on the 2022 Show.

Show Floor

What events will occur during the Show?

Explore our many resources – including suppliers, content, and connections – on The Show To Go page.

How many exhibitors will be at the Show?

The Show To Go features many of the Show exhibitors.

When will you release the schedule for the Innovation Hub & Education Super Center?

You can explore our education sessions on The Show to Go.

Where can I get a wheelchair or mobile scooter for the Show?

Mobile scooters can be rented from Scootaround for use during the Show. Please contact Scootaround directly, at the number listed below, for pricing and availability.

Scootaround
(888) 441-7575
www.scootaround.com

Pickup Location: South Building, Level 1 near Gate 4

Are there interpreter or translation services available onsite?

Interpreter services are available for business to business needs.

How do I remove merchandise from the Show floor?

Product removal from the Show floor should be accompanied by a Merchandise Removal Pass distributed by exhibitors who desire to give away product to a Show attendee. The pass must be signed by a representative of the exhibiting company authorizing the attendee to remove product from their booth and the building. Security personnel will not permit attendees to leave the building without the required pass.

How long does it take to walk the Show floor?

Allow at least two days to adequately cover the entire Show.

Are children allowed in the Show?

No one under 16 years of age will be permitted on the Show floor at any time regardless of affiliation or circumstances. This includes infants and toddlers. Absolutely no strollers or infant carriers (worn or carried) are permitted at any time on the Show floor. Children ages 16 to 18 years of age are permitted only if accompanied by an adult at all times.

The National Restaurant Association Show reserves the right to request proof of age from any one at any time. This rule is strictly enforced and there are no exceptions to this policy. This rule applies to all exhibitors and attendees. Registration of anyone under 16 years of age is unauthorized and in violation of these policies.

What is the dress code?

The dress code for the Show is business casual.

Future Shows and Additional Questions

What are the 2022 Show dates?

The 2022 National Restaurant Association Show will take place on May 21-24, 2022, at McCormick Place in Chicago.

Who should I contact regarding Exhibitor Registration questions?

Please contact Restaurant@maritz.com or by telephone at (864) 699-6435.

Who do I contact if I have additional questions?

If you have a question about National Restaurant Association Membership, call (855) 514-8115.

If you have a registration inquiry, email Restaurant@maritz.com or call (864) 699-6435

For all other inquiries, call (312) 853-2525.

Where can I find information desks during the Show?

Lakeside Center — Outside Ballroom, Level 3
North Building — Grand Concourse Lobby
South Building — Transportation Lobby, Level 1
Grand Concourse — Level

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