Attendee FAQs

Questions? We have answers! Check out our full list of frequently asked questions below.

Quick Links:

Basic Show Information

What are the Show hours?

The 2023 Show Exhibit Hall Hours are:

  • Saturday, May 20 – Monday, May 22: 9:30 a.m. - 5:00 p.m.
  • Tuesday, May 23: 9:30 a.m. - 3:00 p.m.

Who may attend the Show?

The National Restaurant Association, Restaurant, Hotel-Motel Show is open to professionals involved in the restaurant, foodservice, and hospitality industry.

How can I join the online conversation about the Restaurant Show?

Join us online at Facebook, Instagram, LinkedIn and Twitter.

Registration and Badges

How much does it cost to register?

Click here to see registration rates.

What is included with my Show badge?

  • North Hall Exhibits

  • South Hall Exhibits

  • Lakeside Center Exhibits

  • The Beverage Room Pavilion

  • Bellavita Italian Pavilion

  • Global Food Expo

  • American Food Fair

  • Organic & Natural Pavilion

  • TECH Pavilion

  • The Culinary Experience

  • Featured Sessions

  • Education Sessions at The Innovation Theater, The Education Super Center, The Beverage Room Stage and Fireside Chats

Will badges be mailed in advance of the Show?

All badges must be picked up onsite. Badge Pickup locations at McCormick Place are in the South Bldg. Room S102, and Lakeside Center level 2 lobby. Hotel Remote Badge Printing: Hyatt Regency Chicago, Chicago Marriott Mag Mile, Hilton Chicago.

Do I have to be a member of the National Restaurant Association to attend?

No, but you must be affiliated with the restaurant/foodservice or lodging industry. A business card or tax ID number is required to register for the Show. Your company's accounting or finance department can provide you with the tax ID number. Please note: The National Restaurant Association Show is for trade only and is not open to the public.

Do National Restaurant Association members receive complimentary badges to attend the Show?

Yes. Members of the National Restaurant Association are entitled to receive a complimentary badge for the Show.

Who do I contact if I have questions about National Restaurant Association Membership or my membership account information?

Contact National Restaurant Association Membership by phone at (855) 514-8115.

Can I use a credit card or a check to register?

Registration may only be paid for with a credit card. We accept all major credit cards (American Express, Diner's Club, Discover Card, MasterCard, and Visa). Please note: We do not accept checks, purchase orders or wire transfers.

What are the Health and Safety Guidelines?

Winsight considers the health and safety of all those onsite at the National Restaurant Association Show 2023 as our top priority. Regarding COVID-19, the Show will follow all governmental and facility guidance / regulations. As guidance / regulations continue to change, we will issue definitive event policies as we get closer to the Show.

Please see our Health and Safety page for additional questions regarding COVID-19.

Are attendee substitutions permitted?

Yes, substitutions may be made if the original registrant submits the request in writing including the name, company, phone, and email of his/her replacement. Original payments cannot change and/or be substituted.
Once onsite registration opens, badge registration letter, and identification must be brought to onsite registration for substitution to occur. Please note: If badge has already been used, a substitution will not be approved.

Sharing of badges is not permitted.

What are the onsite registration hours?

Thursday, 5/18, 7am-5pm
Friday, 5/19, 7am-6pm
Saturday, 5/20, 7am-5pm
Sunday, 5/21, 7:30am-5pm
Monday, 5/22, 7:30am-5pm
Tuesday, 5/23, 8am-2pm

Hotel Remote Badge Printing: Hyatt Regency Chicago, Chicago Marriott Mag Mile, Hilton Chicago

Friday, 5/19, 8am-4pm
Saturday, 5/20, 8am-4pm

Where is onsite Show registration located?

South Bldg. – Room S102 and S103
Lakeside Center – Level 2 Lobby

Travel Arrangements

How do I make hotel arrangements?

Find your perfect hotel stay and enjoy special benefits here.

Is shuttle service provided?

Yes, updated schedules and routes will be posted soon.

Show Floor

What are some of the resources the Show provides?

Explore our many resources – including suppliers, content, and connections – on The Show To Go page.

What exhibitors will be at the Show?

The Show To Go lists all of the 2023 Show exhibitors.

When will you release the schedule for The Innovation Hub & The Education Super Center?

You can explore our education sessions on The Show to Go.

Where can I get a wheelchair or mobile scooter for the Show?

Mobile scooters can be rented from Scootaround for use during the Show. Please contact Scootaround directly, at the number listed below, for pricing and availability or visit one of their onsite locations at McCormick Place.

(888) 441-7575

Pickup Location: North/South Building - Near Gate 4, close to Coat Check Area
Lakeside Building - Level 2, near Hall E

How do I remove merchandise from the Show floor?

Product removal from the Show floor should be accompanied by a Merchandise Removal Pass distributed by exhibitors who desire to give away product to a Show attendee. The pass must be signed by a representative of the exhibiting company authorizing the attendee to remove product from their booth and the building. Security personnel will not permit attendees to leave the building without the required pass.

How long does it take to walk the Show floor?

Allow at least two days to adequately cover the entire Show.

Are children allowed in the Show?

No one under 16 years of age will be permitted on the Show floor at any time regardless of affiliation or circumstances. This includes infants and toddlers. Absolutely no strollers or infant carriers (worn or carried) are permitted at any time on the Show floor. Children ages 16 to 18 years of age are permitted only if accompanied by an adult at all times.

The National Restaurant Association Show reserves the right to request proof of age from any one at any time. This rule is strictly enforced and there are no exceptions to this policy. This rule applies to all exhibitors and attendees. Registration of anyone under 16 years of age is unauthorized and in violation of these policies.

What is the dress code?

The dress code for the Show is business casual.

Future Shows and Additional Questions

What are the 2024 Show dates?

The 2024 National Restaurant Association Show will take place on May 18-21, 2024, at McCormick Place in Chicago.

Who should I contact regarding Attendee Registration questions?

Please contact restaurant@maritz.com or by telephone at (864) 699-6435.

Who do I contact if I have additional questions?

If you have a question about National Restaurant Association Membership, call (855) 514-8115.

If you have a registration inquiry, email Restaurant@maritz.com or call (864) 699-6435

For all other inquiries, call (312) 853-2525.

Where can I find information desks during the Show?

Lakeside Center — Outside Ballroom, Level 3
North Building — Grand Concourse Lobby
South Building — Transportation Lobby, Level 1
Grand Concourse — Level 2.5

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