FAQs for Exhibitors
All your questions, answered.
The 2021 National Restaurant Association Show Has Been Cancelled
Due to the COVID-19 pandemic, the state of Illinois has placed an order in effect until early June limiting gatherings to no more than 50 people. While this order could be modified prior to expiration, McCormick Place has indicated their ability to re-open for large events is currently prohibited by the state regulation and they do not anticipate changes prior to June that would allow an event of our size and scope to occur in May. Therefore, we regret to announce the cancellation of the 2021 National Restaurant Association Show due to the unavailability of the facility.
Please email firstname.lastname@example.org if you have additional questions.
Basic Show Information
How are you addressing health and safety precautions around Covid-19?
Winsight considers the health and safety of all those on-site at the National Restaurant Association Show as our top priority. We believe it is vital for our community to remain appropriately and reliably informed on COVID-19 as it relates to the Show. Please view our full Health & Safety Commitment for more details on the measures we are taking.
What are the dates, location, and hours of the 2021 Restaurant Show?
The 2021 National Restaurant Association Show has been cancelled.
2022 Show Exhibit Hall Hours:
Saturday, May 21 – Monday, May 23: 9:30 a.m. - 5:00 p.m.
Tuesday, May 24: 9:30 a.m. - 3:00 p.m.
Who may attend the Show?
The National Restaurant Association Show is open to professionals involved in the restaurant, foodservice, and hospitality industry.
Does the Show have a policy about age requirements?
No one under 16 years of age, including infants and toddlers, will be permitted on the Show floor at any time regardless of affiliation or circumstances. Children 16 to 18 years of age must be accompanied by an adult. The National Restaurant Association reserves the right to request proof of age. No children, no infants, no strollers, no backpack carriers are allowed. No exceptions. This rule applies to exhibitors and attendees.
About Your Booth
Where can I manage my online booth profile?
We market our online Show To Go Exhibitor Directory year-round so you can connect with operators immediately. Make the most of your listing and your potential connections by keeping your profile up-to-date.
Access your Exhibitor Services account to manage your account, company information, and so much more.
What is included in my booth?
Included in your booth:
• 8 ft. high back draping plus 3 ft. high side divider drapes (except islands, peninsulas receive 8 ft. high drape in the middle 10 ft. of their backwall and 3 ft. high drape on the sides)
• ID sign with company name and booth number
• General overhead lighting
• Sanitary dishwashing facilities
• Exhibitor Service Centers
• Online directory listing in The Show To Go and the Show website
Learn More at Booth 101
How can I register my personnel for badges?
Registration is currently closed.
How do I change my company name?
Per our terms and conditions, we allow one (1) company name per 100 square feet. The company name cannot include a product, company description, DBA, or ‘presented by’. If your name change requests meets these guidelines, please email email@example.com to request the update.
When can I access the service kit?
Please check back later in the year for the 2022 services kit.
How can I rent the attendee list?
Attendee list rental is available directly through Winsight. You must be a current exhibitor in order to rent the attendee list. More information can be found on your exhibitor dashboard under “Attendee List Rental”.
The National Restaurant Association Show, like many other tradeshows, is increasingly battling fraudulent companies attempting to prey on exhibitors by “selling” exhibitor contact information and/or attendee lists. Please be extremely cautious of any email claiming to sell you services regarding attendee communication, exhibitor contact information, and hotel rates. We are actively working to have these companies cease and desist their practices.
The National Restaurant Association Show is owned and operated by Winsight LLC, and Winsight is the sole distributor of the attendee list. Please know that only Winsight LLC is authorized to sell our attendee list. If in doubt, always look for the official service provider seal in any communication where you may purchase services.
Login to your Exhibitor Dashboard
Where can I manage my account?
Current exhibitors may view/print the most up-to-date invoices and pay their deposit/balance via credit card in their online accounts:
Go to My Account
You will need your exhibitor ID from your approval email, your password, and your name.
Retrieve your password
NOTE: The balance due reflects booth space only and does not include outstanding balances with any other contractors.
We accept credit card, check, and wire/ach payments.
If you are sending a check please send to one of the addresses below:
via United States Postal Service:
Winsight, LLC / Restaurant Show
P.O. Box 844604
Boston, MA 02284-4604
via FedEx, UPS, or Overnight Carrier:
FIS - Lockbox Operations
c/o Winsight, LLC
10 Dan Road - Dock #2
Canton, MA 02021
Can I use a credit card to pay for my booth space?
Yes, we accept all major credit cards (American Express, Visa, Mastercard, Discover Card). However, there is a $16,600 total maximum on credit card transactions. If your balance is more than $16,600.00, you must pay by check or wire. There will be no exceptions.
Do you accept wire transfers or ACH payments?
Yes, we accept payments by wire transfer or ACH. If you would like to pay using this method, please email firstname.lastname@example.org.
How can I request a copy of your W-9?
Please login to your exhibitor dashboard, click the tile ‘Submit Payments / Download Invoice’, then click the button ‘Download Invoice(s)’. This will download a pdf copy of your invoice as well as a copy of our current W-9.
How do I find my company password?
Your company password can be found on your approval email you received upon signing your contract for the Show. If you can’t find it please click through to request your password.
How do I become an association member?
National Restaurant Association Membership (Allied Membership)
To become an Allied Member visit Restaurant.org/Join.
Allied Membership benefits include access to our annual Restaurant Industry Forecast and Restaurant TrendMapper® report, invitation-only webinars and newsletters, access to our Knowledge Center’s Information Specialists, as well as Allied member logo usage for your website and other marketing materials.