FAQs for Exhibitors
All your questions, answered.
The 2021 National Restaurant Association Show Has Been Cancelled
Due to the COVID-19 pandemic, the state of Illinois has placed an order in effect until early June limiting gatherings to no more than 50 people. While this order could be modified prior to expiration, McCormick Place has indicated their ability to re-open for large events is currently prohibited by the state regulation and they do not anticipate changes prior to June that would allow an event of our size and scope to occur in May. Therefore, we regret to announce the cancellation of the 2021 National Restaurant Association Show due to the unavailability of the facility.
Please email firstname.lastname@example.org if you have additional questions.
Basic Show Information
What are the dates, location, and hours of the 2021 Restaurant Show?
The 2021 National Restaurant Association Show has been cancelled.
2022 Show Exhibit Hall Hours:
Saturday, May 21 – Monday, May 23: 9:30 a.m. - 5:00 p.m.
Tuesday, May 24: 9:30 a.m. - 3:00 p.m.
Who may attend the Show?
The National Restaurant Association Show is open to professionals involved in the restaurant, foodservice, and hospitality industry.
Does the Show have a policy about age requirements?
No one under 16 years of age, including infants and toddlers, will be permitted on the Show floor at any time regardless of affiliation or circumstances. Children 16 to 18 years of age must be accompanied by an adult. The National Restaurant Association reserves the right to request proof of age. No children, no infants, no strollers, no backpack carriers are allowed. No exceptions. This rule applies to exhibitors and attendees.
What is the Show To Go?
This Show To Go is our 365, interactive website and directory. The 2021 Show To Go will be promoted now through August 2021 through a variety of email campaigns, regularly scheduled webinars, featured presentations and high profile speakers, social media posts, ads in our partner publications, and more! It's a chance for our audience to interact with the education and exhibitors they need to succeed in the fast-changing hospitality industry. We will change over to the 2022 Show To Go in September 2022 with the launch of attendee registration, and will continue promotions throughout the year.
About Your Booth
Where can I manage my online booth profile?
As part of your benefits of exhibiting in our Show, you have access to our 365, Show To Go interactive website and directory – the 2021 Show To Go – which will be promoted through August 2021.
When our 2022 Attendee Registration launches in September, we will switch to 2022 Show To Go promotions.
Included in your profile:
- Company Info
- Company Description
- Product Categories
- Special Offers
Upgraded Profiles available that include:
- Company Logo
- Featured Products/Videos
- Online Business cards
- Operator Leads*
- Scheduled Events
*Leads includes Name, Email, Title & Company Name of Operators who viewed your Profile and added you to their Show To Go.
What is included in my booth?
Included in your booth:
• 8 ft. high back draping plus 3 ft. high side divider drapes (except islands, peninsulas receive 8 ft. high drape in the middle 10 ft. of their backwall and 3 ft. high drape on the sides)
• ID sign with company name and booth number
• General overhead lighting
• Sanitary dishwashing facilities
• Exhibitor Service Centers
• Online directory listing in The Show to Go, an interactive website, directory and onsite mobile app
Learn More at Booth 101
How can I register my personnel for badges?
Exhibitor Registration for 2022 will open in January 2022.
How do I change my company name?
Per our terms and conditions, we allow one (1) company name per 100 square feet. The company name cannot include a product, company description, DBA, or ‘presented by’. If your name change requests meets these guidelines, please email email@example.com to request the update.
When can I access the service kit?
The 2022 Service Kit will launch in January 2022.
How can I rent the attendee list?
Attendee list rental is available directly through Winsight. You must be a current exhibitor in order to rent the attendee list. More information can be found on your exhibitor dashboard under “Attendee List Rental”.
The National Restaurant Association Show, like many other tradeshows, is increasingly battling fraudulent companies attempting to prey on exhibitors by “selling” exhibitor contact information and/or attendee lists. Please be extremely cautious of any email claiming to sell you services regarding attendee communication, exhibitor contact information, and hotel rates. We are actively working to have these companies cease and desist their practices.
The National Restaurant Association Show is owned and operated by Winsight LLC, and Winsight is the sole distributor of the attendee list. Please know that only Winsight LLC is authorized to sell our attendee list. If in doubt, always look for the official service provider seal in any communication where you may purchase services.
For more info email firstname.lastname@example.org
Where can I manage my account?
Current exhibitors may view/print the most up-to-date invoices and pay their deposit/balance via credit card in their online accounts:
Go to My Account
You will need your exhibitor ID from your approval email, your password, and your name.
Retrieve your password
NOTE: The balance due reflects booth space only and does not include outstanding balances with any other contractors.
We accept credit card, check, and wire/ach payments.
If you are sending a check please send to one of the addresses below:
via United States Postal Service:
Winsight, LLC / Restaurant Show
P.O. Box 844604
Boston, MA 02284-4604
via FedEx, UPS, or Overnight Carrier:
FIS - Lockbox Operations
c/o Winsight, LLC
10 Dan Road - Dock #2
Canton, MA 02021
Can I use a credit card to pay for my booth space?
Yes, we accept all major credit cards (American Express, Visa, Mastercard, Discover Card). If your contracted total cost is more than $16,600 you must submit a check or wire payment. There will be no exceptions.
Do you accept wire transfers or ACH payments?
Yes, we accept payments by wire transfer or ACH. If you would like to pay using this method, please email email@example.com.
How can I request a copy of your W-9?
Please login to your exhibitor dashboard, click the tile ‘Submit Payments / Download Invoice’, then click the button ‘Download Invoice(s)’. This will download a pdf copy of your invoice as well as a copy of our current W-9.
How do I find my company password?
Your company password can be found on your approval email you received upon signing your contract for the Show. If you can’t find it please click through to request your password.
How do I become an association member?
National Restaurant Association Membership (Allied Membership)
To become an Allied Member visit Restaurant.org/Join.
Allied Membership benefits include access to our annual Restaurant Industry Forecast and Restaurant TrendMapper® report, invitation-only webinars and newsletters, access to our Knowledge Center’s Information Specialists, as well as Allied member logo usage for your website and other marketing materials.