Exhibitor FAQs

All your questions, answered.

Quick Links:

Basic Show Information

What are the dates, location, and hours of the 2020 Restaurant Show?

The 2020 National Restaurant Association Restaurant, Hotel-Motel Show® will be held May 16-19 at McCormick Place in Chicago, Illinois.

Get Directions

Show Exhibit Hall Hours:

• Saturday, May 16 – Monday, May 18: 9:30 a.m. - 5:00 p.m.

• Tuesday, May 19: 9:30 a.m. - 3:00 p.m.

Who may attend the Show?

The National Restaurant Show is open to professionals involved in the restaurant, foodservice, and hospitality industry.

Does the Show have a policy about age requirements?

No one under 16 years of age, including infants and toddlers, will be permitted on the Show floor at any time regardless of affiliation or circumstances. Children 16 to 18 years of age must be accompanied by an adult. The National Restaurant Association reserves the right to request proof of age. No children, no infants, no strollers, no backpack carriers are allowed. No exceptions. This rule applies to exhibitors and attendees.

How do I join the online conversation about the National Restaurant Show?

Join us online at Facebook, Instagram, and Twitter.


About Your Booth

Where can I manage my online booth profile?

Access your Exhibitor Services account to manage your account, company information, and so much more.

Login Now

What is included in my booth?

Included in your booth:

• 8 ft. high back draping plus 3 ft. high side divider drapes (except islands, peninsulas receive 8 ft. high drape in the middle 10 ft. of their backwall and 3 ft. high drape on the sides)

• ID sign with company name and booth number

• General overhead lighting

• Sanitary dishwashing facilities

• Exhibitor Service Centers

• Listings in the Show's Exhibit Guide & Program and the Show website

Learn More at Booth 101

How can I register my personnel for badges?

Login to your exhibitor dashboard, then click the tile that reads "Registration". This will take you to your registration homepage on Experient, our official registration provider. From here you can individually register your personnel, select preferred delivery method, invite customers to attend from your allotment, and more!

Login Now

How many complimentary Show badges do I receive with my booth?

Each exhibitor receives five (5) complimentary badges for the first 100 square feet of space purchased, and three (3) badges for each additional 100 square feet of space [e.g., up to 200 square feet equals eight (8) badges, up to 300 square feet equals (11) badges, etc.].

Registration for the 2020 Show opens in the Fall.

Are there any badge deadlines?

April 3rd, 2020: Advanced rate discount deadline for badges purchased over your allotment.

May 1st, 2020: Badge mailing cutoff date. Register your badges by this date if you want them mailed to you pre-Show.

How do I change my company name?

Per our terms and conditions, we allow one (1) company name per 100square feet. The company name cannot include a product, company description, DBA, or ‘presented by’. If your name change requests meets these guidelines, please email nraexhibitorservices@winsightmedia.com to request the update.

How can I order services for my booth?

The Exhibitor Service Kit will have detailed information on everything you need to prepare for a successful show including: shipping options and instructions, a checklist and timeline, and our list of official service providers from which you can order services.

When can I access the service kit?

The Exhibitor Service kit will launch in early January, 2020.

How can I rent the attendee list?

Attendee list rental will go live with our Exhibitor Service Kit in January.

Payment Information

Where can I manage my account?

Current exhibitors may view/print the most up-to-date invoices and pay their deposit/balance via credit card in their online accounts:
Go to My Account
You will need your exhibitor ID from your approval email, your password, and your name.
Retrieve your password

NOTE: The balance due reflects booth space only and does not include outstanding balances with any other contractors.

We accept credit card, check, and wire/ach payments.
If you are sending a check please send to one of the addresses below:
via United States Postal Service:
Winsight, LLC / Restaurant Show
P.O. Box 844604
Boston, MA 02284-4604

via FedEx, UPS, or Overnight Carrier:
Winsight, LLC
Attn: Accounts Receivable
1138 N Alma School Rd, Ste. 206
Mesa, AZ 85201

Can I use a credit card to pay for my booth space?

Yes, we accept all major credit cards (American Express, Visa, Mastercard, Discover Card). However, there is a $20,000 total maximum on credit card transactions. If your balance is more than $20,000.00, you must pay by check or wire. There will be no exceptions.

Do you accept wire transfers or ACH payments?

Yes, we accept payments by wire transfer or ACH. If you would like to pay using this method, please email nraexhibitorservices@winsightmedia.com.

How can I request a copy of your W-9?

Please login to your exhibitor dashboard, click the tile ‘Submit Payments / Download Invoice’, then click the button ‘Download Invoice(s)’. This will download a pdf copy of your invoice as well as a copy of our current W-9.


How do I reserve housing?

Hotel arrangements for the 2020 National Restaurant Association Show can be made through National Restaurant Association Show official housing.

Book Now

How do I find my company password?

What utility ports are in my booth?

YMake sure to review the building legent on the floor plans for descriptions.

View utility ports locations by clicking the individual hall in which your booth is located on our interactive map:
Show Floor
North Hall
South Hall
Lakeside Center - Level 3
Lakeside Center - Level 2

How do I become an association member?

National Restaurant Association Membership (Allied Membership)
To become an Allied Member call (312) 853-2525 or visit Restaurant.org/Join.
Allied Membership benefits include access to our annual Restaurant Industry Forecast and Restaurant TrendMapper® report, invitation-only webinars and newsletters, access to our Knowledge Center’s Information Specialists, as well as Allied member logo usage for your website and other marketing materials. Allied Members will also be noted in the Show's Exhibit Guide and Program.

Email Sign Up

More information on the latest National Restaurant Association Show