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Exhibitor FAQs

All your questions, answered.

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Basic Show Information

What are the dates, location, and hours of the 2019 Restaurant Show?

The 2019 National Restaurant Association Restaurant, Hotel-Motel Show® will be held May 18-21 at McCormick Place in Chicago, Illinois.

Get Directions
 

Show Exhibit Hall Hours:

• Saturday, May 18 – Monday, May 20: 9:30 a.m. - 5:00 p.m.

• Tuesday, May 21: 9:30 a.m. - 3:00 p.m.

Who may attend the Show?

The National Restaurant Show is open to professionals involved in the restaurant, foodservice, and hospitality industry.

Are you an international attendee? Obtain a Visa to attend.

Does the Show have a policy about age requirements?

No one under 16 years of age, including infants and toddlers, will be permitted on the Show floor at any time regardless of affiliation or circumstances. Children 16 to 18 years of age must be accompanied by an adult. The National Restaurant Association reserves the right to request proof of age. No children, no infants, no strollers, no backpack carriers are allowed. No exceptions. This rule applies to exhibitors and attendees.

How do I become a member?

National Restaurant Association Membership (Allied Membership)

To become an Allied Member call (312) 853-2525 or visit Restaurant.org/Join.

Allied Membership benefits include access to our annual Restaurant Industry Forecast and Restaurant TrendMapper® report, invitation-only webinars and newsletters, access to our Knowledge Center’s Information Specialists, as well as Allied member logo usage for your website and other marketing materials. Allied Members will also be noted in the Show's Exhibit Guide and Program.

How do I join the online conversation about the National Restaurant Show?

Join us online at Facebook, Instagram, and Twitter.

 

About Your Booth

Where can I manage my online booth profile?

Access your Exhibitor Services account to manage your account, company information, and so much more.



Login Now

What is included in my booth?

Included in your booth:

• 8 ft. high back draping plus 3 ft. high side divider drapes (except islands, peninsulas receive 8 ft. high drape in the middle 10 ft. of their backwall and 3 ft. high drape on the sides)

• ID sign with company name and booth number

• General overhead lighting

• Sanitary dishwashing facilities

• Exhibitor Service Centers

• Listings in the Show's Exhibit Guide & Program and the Show website

Learn More at Booth 101

Can I sample food and beverage at my booth?

If you are sampling food or beverage on the Show floor you must complete the required form.

Go to the Required Food & Beverage Sampling Form

Who is allowed to sample?
If you produce food and beverage products you are allowed to sample those in your booth. If you are not the primary producer you will need to order the food & beverage in your booth from Savor. You can find the Savor catering forms in the Official Service Providers page of the Service Kit. 

Cooking Appliances: 
If cooking or heating appliances will be used, they must be powered electrically or by natural gas. Stoves and heaters for booth usage must be UL listed/approved and also be adequately ventilated. Nothing combustible may be placed near any heat-producing appliance. A UL listed/approved, 2 – A :10 – B : C ABC-type fire extinguisher is required in such exhibits.

Prohibited Cooking Materials:
The following items are fire-hazardous and prohibited in McCormick Place:

  • All flammable compressed gases, such as propane and butane
  • Charcoal
  • Fireplace logs and similar materials

Can I sample alcohol at my booth?

A form to request permission to sample alcoholic beverages must be filled out by all exhibitors who wish to sample alcohol in their booth and then approved by Show Management.

Take me to the Form

 

For Pricing Information:

(Application approval is required before ordering) 

SOUTH HALL
Email: Brendan Cahill
Phone: (312) 791-7135

NORTH HALL & LAKESIDE CENTER
Email: Austin West
Phone: (312) 791-7241

How many complimentary Show badges do I receive with my booth?

Each exhibitor receives five (5) complimentary badges for the first 100 square feet of space purchased, and three (3) badges for each additional 100 square feet of space [e.g., up to 200 square feet equals eight (8) badges, up to 300 square feet equals (11) badges, etc.].

Login to Exhibitor Services, then click "Registration Services" to begin registering your booth personnel.

Login Now

Are there any badge deadlines?

April 5th: Advanced rate discount deadline for badges purchased over your allotment.

May 1st: Badge mailing cutoff date. Register your badges by this date if you want them mailed to you pre-Show. 

How Do I change my company name?

Per our terms and conditions, we allow one (1) company name per 100square feet. The company name cannot include a product, company description, DBA, or ‘presented by’. If your name change requests meets these guidelines, please email nraexhibitorservices@winsightmedia.com to request the update.

How do I enter the Best of Show Exhibitor Booth Awards?

There is no need to enter as all exhibitors will be considered.
On Saturday, May 18th, during open exhibit hall hours, highly experienced exhibiting experts will walk the entire show floor and select winners in three categories:

  1. Best Inline/Linear Booth
  2. Best Medium Peninsula/Island Booth (up to 1,500 sq. ft.)
  3. Best Large Peninsula/Island Booth (over 1,500 sq. ft.)

Learn More

Payment Information

Where can I manage my account?

Current exhibitors may view/print the most up-to-date invoices and pay their deposit/balance via credit card in their online accounts:

Go to My Account

You will need your company password, found on your confirmation and invoice. If you can’t find it please contact your sales representative or call (312) 853-2542.

NOTE: The balance due reflects booth space only and does not include outstanding balances with any other contractors.

We accept credit card, check, and wire/ach payments.

If you are sending a check please send to one of the addresses below:

viaUnited States Postal Service:
Winsight, LLC / Restaurant Show
P.O. Box 844604
Boston, MA 02284-4604

viaFedEx, UPS, or Overnight Carrier:
Winsight, LLC
Attn: Accounts Receivable
1138 N Alma School Rd, Ste. 206
Mesa, AZ 85201

Can I use a credit card to pay for my booth space?

Yes, we accept all major credit cards (American Express, Visa, Mastercard, Discover Card).

Do you accept wire transfers or ACH payments?

Yes, we accept payments by wire transfer or ACH. If you would like to pay using this method, please email nraexhibitorservices@winsightmedia.com.

How can I request a copy of your W-9?

Please email nraexhibitorservices@winsightmedia.com to request a current W-9 for your records.
 

Logistics

How do I obtain a Certificate of Insurance?

General commercial liability insurance is required of all exhibitors. We do not collect them pre-Show but they should be available upon request in your booth onsite.

Liability and Insurance – All property of the Exhibitor is understood to remain under its custody and control in transit to and from the Show and while it is in the confines of McCormick Place. Neither Show Management, the Official Show contractor, the management of McCormick Place nor any of the officers, staff members or directors of any of the same are responsible for the safety of the property of Exhibitor’s from theft, damage by fire, accident, vandalism or other causes, and the Exhibitor expressly waives and releases any claim or demand it may have against any of them by reason of any damage to or loss of any property of the Exhibitor.

This insurance must be in force during the lease dates of the event, naming Winsight LLC (300 S. Riverside Plaza, Suite 1600, Chicago, IL 60606) as the certificate holder. The additional insureds must read as follows: National Restaurant Association, the National Restaurant Association Show, McCormick Place, Winsight LLC and GES.

Please refer to our Insurance Official Service Provider and their informational PDF for more information.

Where can I find more information for exhibitors?

Visit our Exhibitor Service Kit where you can find Show information, important regulations and guidelines, shipping information, service providers, and more.

Take Me to Exhibitor Service Kit

When should my booth materials arrive?

Shipping Options

Review the Shipping Information page for all shipping information.


Learn More
 

What is my target check-in date?

Your booth has a specific date that your materials must arrive by direct shipping. This date is also the date you can arrive onsite if you are hand-carrying your material.


View the full Target Check-in Schedule here

Find out more information on our Shipping Information page of the service kit.


Your Target Check-in Date

You must check the Target Check-In Schedule to find out what date/time your materials must arrive at McCormick Place. If you are shipping your materials to McCormick all materials must arrive on this date or you will be charged extra for arriving off date.

 

If you are hand-carrying your materials, you can arrive on the date of your target check-in. You cannot arrive before your date.

View PDF

How do I reserve housing?

Hotel arrangements for the 2019 National Restaurant Association Show can be made through National Restaurant Association Show official housing.

Book Now

How do I find my company password?

Your company password can be found on your confirmation and invoice. If you can’t find it please, contact your sales representative or call (312) 853-2542.

What utility ports are in my booth?

You can review the utility port floor plans below. Make sure you review the buidling legend on the floor plans for descriptions.

See where utility ports are located:

South Hall
North Hall
Lakeside Center

Where can I order utilities, booth furnishings, and labor?

These services and more can be ordered through GES, our official services contractor for Show 2019.

Access the GES Service Kit here

Will Wi-Fi be available at the Show?

Yes, McCormick Place offers Wi-Fi at a cost. The internet order form is available in the Official Service Provider page of the Service Kit.

Official Service Providers

Are there interpreter or translation services available onsite?

Interpreter services are available for business to business needs. Please fill out form to hire an interpreter.

Order Interpreter Services

Where can I park during the Show? How much does it cost?

Purchase parking passes directly from McCormick Place ahead of the Show with Exhibitor Guaranteed Parking. Lots can fill up on Show days, so purchasing ahead of time gives you peace of mind that you will have a spot. Visit McCormick Place's website and search by “National Restaurant Association". Parking passes are $36 for the day with in-and-out privileges.

How many samples will we need?

1. Determine the # of presentations you can make in an hour.
2. Multiply by the # of hours your goods will be on display.
3. Multiply the results by the # of booth staff.
4. Cut the total in half.