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FAQs for Exhibitors

All your questions, answered.

Planning for the 2022 Show is Underway!

Favorite this page today to find important updates and links throughout the Show planning cycle. Have questions? Reach out to your Exhibitor Services Team


As you’re planning, please remember to always look for the Official Service Provider Seal from any emails or companies contacting you to do business for the Show. Should you choose to enter into a business relationship with a company that is not an Official National Restaurant Association Show Service Provider, the National Restaurant Association cannot vouch for their legitimacy, nor endorse their services. If in doubt, call us at 312-853-2525.

Quick Links:

Basic Show Information

What are the dates, location, and hours of the 2022 National Restaurant Association Show?

The 2022 National Restaurant Association Show will take place at McCormick Place in Chicago, Illinois from Saturday, May 21 – Tuesday, May 24.

Get Directions

2022 Show Exhibit Hall Hours:


Saturday, May 21 – Monday, May 23: 9:30 a.m. - 5:00 p.m.

Tuesday, May 24: 9:30 a.m. - 3:00 p.m.

Who may attend the Show?

The National Restaurant Association Show is open to professionals involved in the restaurant, foodservice, and hospitality industry.

Does the Show have a policy about age requirements?

No one under 16 years of age, including infants and toddlers, will be permitted on the Show floor at any time regardless of affiliation or circumstances. Children 16 to 18 years of age must be accompanied by an adult. The National Restaurant Association reserves the right to request proof of age. No children, no infants, no strollers, no backpack carriers are allowed. No exceptions. This rule applies to exhibitors and attendees.

How do I join the online conversation about the National Restaurant Association Show?

Join us online at Facebook, Instagram, and Twitter. Use #22RESTAURANTSHOW.

 

What is The Show To Go?

The Show To Go is our 365-day interactive digital marketplace and directory. It's a chance for our audience to interact with the education and exhibitors they need year-round to succeed in the fast-changing hospitality industry. Promotion of The 2022 Show To Go begins in September 2021 with the launch of attendee registration and will continue through the 2022 Show.

 

About Your Booth

Manage your 2022 Show profile in your exhibitor dashboard.

As part of your benefits of exhibiting in our Show, you have access to our 365, Show To Go interactive website and directory, Login Now

When our 2022 Attendee Registration launches in September, we will switch to 2022 Show To Go promotions.

Included in your profile:
- Company Info
- Company Description
- Product Categories
- Special Offers

Upgraded Profiles available that include:
- Company Logo
- Featured Products/Videos
- Online Business cards
- Operator Leads*
- Collateral
- Scheduled Events

*Leads includes Name, Email, Title & Company Name of Operators who viewed your Profile and added you to their Show To Go.



Login Now

What is included in my booth?

Included in your booth:

• 8 ft. high back draping plus 3 ft. high side divider drapes (except islands, peninsulas receive 8 ft. high drape in the middle 10 ft. of their backwall and 3 ft. high drape on the sides)

• ID sign with company name and booth number

• General overhead lighting

• Sanitary dishwashing facilities

• Exhibitor Service Centers

• Online directory listing in The Show to Go, an interactive website, directory and onsite mobile app

Learn More at Booth 101

How can I register my personnel for badges?

Register, edit, and purchase over allotment badges in the Badge Registration tile of your exhibitor dashboard. This can be found in the Services for the Show homepage tile.

How can I send customer invites?

Through Maritz, our registration provider, you can invite customers to the Show free-of-charge. Make sure your most important customers are at your booth by giving them a complimentary badge! These are sent from the Customer Invites tile of your exhibitor dashboard, within the Services for the Show homepage tile. You can find instructions on sending customer invites here.

How do I change my company name?

Per our terms and conditions, we allow one (1) company name per 100 square feet. The company name cannot include a product, company description, DBA, or ‘presented by’. If your name change requests meets these guidelines, please email nraexhibitorservices@winsightmedia.com to request the update.

How can I rent the attendee list?

Attendee list rental is available directly through Winsight. You must be a current exhibitor in order to rent the attendee list. More information can be found on your exhibitor dashboard under “Attendee List Rental”.

The National Restaurant Association Show, like many other tradeshows, is increasingly battling fraudulent companies attempting to prey on exhibitors by “selling” exhibitor contact information and/or attendee lists. Please be extremely cautious of any email claiming to sell you services regarding attendee communication, exhibitor contact information, and hotel rates. We are actively working to have these companies cease and desist their practices.

The National Restaurant Association Show is owned and operated by Winsight LLC, and Winsight is the sole distributor of the attendee list. Please know that only Winsight LLC is authorized to sell our attendee list. If in doubt, always look for the official service provider seal in any communication where you may purchase services.

For more info email nraexhibitinfo@winsightmedia.com

Can I sample food and beverage at my booth?

If you are sampling food or beverage on the Show floor you must complete the required form. The F&B and Alcohol sampling forms are in the Required Exhibitor forms tile within the Services for the Show homepage tile.

Go to the Required Food & Beverage Sampling Form

Cooking Appliances

If cooking or heating appliances will be used, they must be powered electrically or by natural gas. Stoves and heaters for booth usage must be UL listed/approved and also be adequately ventilated. Nothing combustible may be placed near any heat-producing appliance. A UL listed/approved, 2 – A :10 – B : C ABC-type fire extinguisher is required in such exhibits.

Prohibited Cooking Materials:

The following items are fire-hazardous and prohibited in McCormick Place:

• All flammable compressed gases, such as propane and butane

• Explosives and live ammunition

• Untreated Christmas trees, cut evergreens or similar trees

• Fireplace logs and similar materials

• Charcoal

• Untreated mulch, Hay, Straw, Bamboo and Spanish moss

Can I sample alcohol at my booth?

A form to request permission to sample alcoholic beverages must be filled out by all exhibitors who wish to sample alcohol in their booth and then approved by Show Management.

Take Me to the Form


For Pricing Information:

(Application approval is required before ordering)

Email: tcammack@mccormickplace.com

Phone: 312-791-6108

How many complimentary exhibitor badges do I receive with my booth?

Each exhibitor receives five (5) complimentary badges for the first 100 square feet of space purchased, and three (3) badges for each additional 100 square feet of space [e.g., up to 200 square feet equals eight (8) badges, up to 300 square feet equals (11) badges, etc.].

Login to your Exhibitor Dashboard, click the “Services for the Show” homepage tile then "Badge Registration" to begin registering your booth personnel.

Login Now

Payment Information

Where can I manage my account?

Current exhibitors may view/print the most up-to-date invoices and pay their deposit/balance via credit card in their online accounts:
Go to My Account
You will need your exhibitor ID from your approval email, your password, and your name.
Retrieve your password

NOTE: The balance due reflects booth space only and does not include outstanding balances with any other contractors.

We accept credit card, check, and wire/ACH payments.
If you are sending a check please send to one of the addresses below:
via United States Postal Service:
Winsight, LLC / Restaurant Show
P.O. Box 844604
Boston, MA 02284-4604

via FedEx, UPS, or Overnight Carrier:
FIS - Lockbox Operations
c/o Winsight, LLC
10 Dan Road - Dock #2
Canton, MA 02021

Can I use a credit card to pay for my booth space?

Yes, we accept all major credit cards (American Express, Visa, Mastercard, Discover Card). If your contracted total cost is more than $16,600 you must submit a check or wire payment. There will be no exceptions.

Do you accept wire transfers or ACH payments?

Yes, we accept payments by wire transfer or ACH. If you would like to pay using this method, please email nraexhibitorservices@winsightmedia.com.

How can I request a copy of your W-9?

Please login to your exhibitor dashboard, click the tile ‘Submit Payments / Download Invoice’, then click the button ‘Download Invoice(s)’. This will download a pdf copy of your invoice as well as a copy of our current W-9.
 

Logistics

How do I find my company password?

Your company password can be found on your approval email you received upon signing your contract for the Show. If you can’t find it please click through to request your password.

What utility ports are in my booth?

View here.

How do I become an association member?

National Restaurant Association Membership (Allied Membership)
To become an Allied Member visit Restaurant.org/Join.

Allied Membership benefits include access to our annual Restaurant Industry Forecast and Restaurant TrendMapper® report, invitation-only webinars and newsletters, access to our Knowledge Center’s Information Specialists, as well as Allied member logo usage for your website and other marketing materials.

How do I obtain a Certificate of Insurance?

General commercial liability insurance is required of all exhibitors. We do not collect them pre-Show but they should be available upon request in your booth onsite.

Liability and Insurance – All property of the Exhibitor is understood to remain under its custody and control in transit to and from the Show and while it is in the confines of McCormick Place. Neither Show Management, the Official Show contractor, the management of McCormick Place nor any of the officers, staff members or directors of any of the same are responsible for the safety of the property of Exhibitor’s from theft, damage by fire, accident, vandalism or other causes, and the Exhibitor expressly waives and releases any claim or demand it may have against any of them by reason of any damage to or loss of any property of the Exhibitor.

Show Management does not maintain insurance covering Exhibitor’s property. It is required that Exhibitor maintain general public liability insurance against claims for personal injury, death or property damage incident to, arising out of or in any way connected with the Exhibitor’s participation in the National Restaurant Association Show, in an amount no less than $250,000 for personal injury, death or property damage in any one occurrence. Such insurance shall name the National Restaurant Association and the National Restaurant Association Show as additional insureds on the general liability policy. Each Exhibitor is required to carry workers' compensation insurance protecting employees in accordance with the laws of the State of Illinois. Exhibitor acknowledges that it is responsible for obtaining, for its protection and entirely at its expense, such property insurance for its exhibit and display materials as the Exhibitor deems appropriate.

This insurance must be in force during the lease dates of the event naming National Restaurant Association (2055 L St. NW, Suite 700, Washington, DC 20036) as the certificate holder. The following must be named as additional insured: Winsight LLC, McCormick Place, and Freeman.

Rainprotection is our official service provider for insurance. See the information sheet here.

Where can I access the service kit?

Find it in the Services for the Show tile of your exhibitor dashboard and linked here. Here you can find Show information, important regulations and guidelines, shipping information, service providers, and more.

Where can I find more information for exhibitors?

Visit our Current Exhibitors page where you can find our Marketing Resources Center, Exhibitor Training Series, and links to other important resources for preparing for the Show

When should my booth materials arrive?

Shipping Options

Review the Shipping Information page for all shipping information.

Learn More

What is my target check-in date?

Your booth has a specific date that your materials must arrive by direct shipping. This date is also the date you can arrive onsite if you are hand-carrying your material.

View the full Target Check-In Schedule Here

Find out more information on our Shipping Information page of the service kit.

Your Target Check-in Date

You must check the Target Check-In Schedule to find out what date/time your materials must arrive at McCormick Place. If you are shipping your materials to McCormick all materials must arrive on this date or you will be charged extra for arriving off date.

If you are hand-carrying your materials, you can arrive on the date of your target check-in. You cannot arrive before your date.

Find your Target Move-In Date

How do I reserve housing?

Hotel arrangements for National Restaurant Association Show 2022 can be made through OnPeak official housing.

Book Now

Where can I order utilities, booth furnishings, and labor?

These services and more can be ordered through Freeman, our official services contractor for Show 2022.

Access the Freeman Service Kit Here

Will Wi-Fi be available at the Show?

Yes, McCormick Place offers Wi-Fi at a cost. The internet order form is available in the Official Service Provider page of the Service Kit.

Official Service Providers

Where can I pick up my lead retrieval scanners?

If you ordered lead retrieval from our official lead retrieval vendor Maritz, you must pick up your lead retrieval machines in your specific Hall's pick-up location. For example if you are an exhibitor in North Hall, you can pick up your lead retrieval machine in the North Hall pick-up location only.

• South Hall Exhibitors (Aisles 100-5400)

• Service Center / Lead Retrieval: Under the Food Pods

• North Hall Exhibitors (Aisles 5500-8200)

• Service Center / Lead Retrieval: Rm N227

• Lakeside Hall Exhibitors (Aisles 8300-11600)

• Service Center / Lead Retrieval: Rm E253

Where can I park during the Show? How much does it cost?

Purchase parking passes directly from McCormick Place ahead of the Show with Exhibitor Guaranteed Parking. Lots can fill up on Show days, so purchasing ahead of time gives you peace of mind that you will have a spot. Visit McCormick Place's website and search by “National Restaurant Association".

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