FAQs for Exhibitors
All your questions, answered.
Please email email@example.com if you have additional questions.
Basic Show Information
How are you addressing health and safety precautions around Covid-19?
Winsight considers the health and safety of all those on-site at the National Restaurant Association Show 2021 as our top priority. We believe it is vital for our community to remain appropriately and reliably informed on COVID-19 as it relates to the Show. Please view our full Health & Safety Commitment for more details on the measures we are taking.
What are the dates, location, and hours of the 2021 Restaurant Show?
The 2021 National Restaurant Association Restaurant, Hotel-Motel Show® will be held May 22-25 at McCormick Place in Chicago, Illinois.
Show Exhibit Hall Hours:
• Saturday, May 22 – Monday, May 24: 9:30 a.m. - 5:00 p.m.
• Tuesday, May 25: 9:30 a.m. - 3:00 p.m.
Who may attend the Show?
The National Restaurant Show is open to professionals involved in the restaurant, foodservice, and hospitality industry.
Does the Show have a policy about age requirements?
No one under 16 years of age, including infants and toddlers, will be permitted on the Show floor at any time regardless of affiliation or circumstances. Children 16 to 18 years of age must be accompanied by an adult. The National Restaurant Association reserves the right to request proof of age. No children, no infants, no strollers, no backpack carriers are allowed. No exceptions. This rule applies to exhibitors and attendees.
About Your Booth
Where can I manage my online booth profile?
We market our online Show To Go Exhibitor Directory to current and prospective attendees year-round to not only make their plans for our in-person event but to be able to connect with you immediately. Make the most of your listing and your potential connections by keeping your profile up-to-date.
Access your Exhibitor Services account to manage your account, company information, and so much more.
What is included in my booth?
Included in your booth:
• 8 ft. high back draping plus 3 ft. high side divider drapes (except islands, peninsulas receive 8 ft. high drape in the middle 10 ft. of their backwall and 3 ft. high drape on the sides)
• ID sign with company name and booth number
• General overhead lighting
• Sanitary dishwashing facilities
• Exhibitor Service Centers
• Listings in the Show's Exhibit Guide & Program and the Show website
Learn More at Booth 101
How can I register my personnel for badges?
Exhibitor registration will be available starting in November.
How do I change my company name?
Per our terms and conditions, we allow one (1) company name per 100square feet. The company name cannot include a product, company description, DBA, or ‘presented by’. If your name change requests meets these guidelines, please email firstname.lastname@example.org to request the update.
When can I access the service kit?
The Exhibitor Service kit will launch in early January, 2021.
How can I rent the attendee list?
Attendee list rental is available directly through Winsight. You must be a current exhibitor in order to rent the attendee list. More information can be found on your exhibitor dashboard under “Attendee List Rental”.
The National Restaurant Association Show, like many other tradeshows, is increasingly battling fraudulent companies attempting to prey on exhibitors by “selling” exhibitor contact information and/or attendee lists. Please be extremely cautious of any email claiming to sell you services regarding attendee communication, exhibitor contact information, and hotel rates. We are actively working to have these companies cease and desist their practices.
The National Restaurant Association Show is owned and operated by Winsight LLC, and Winsight is the sole distributor of the attendee list. Please know that only Winsight LLC is authorized to sell our attendee list. If in doubt, always look for the official service provider seal in any communication where you may purchase services.
Login to your Exhibitor Dashboard
Where can I manage my account?
Current exhibitors may view/print the most up-to-date invoices and pay their deposit/balance via credit card in their online accounts:
Go to My Account
You will need your exhibitor ID from your approval email, your password, and your name.
Retrieve your password
NOTE: The balance due reflects booth space only and does not include outstanding balances with any other contractors.
We accept credit card, check, and wire/ach payments.
If you are sending a check please send to one of the addresses below:
via United States Postal Service:
Winsight, LLC / Restaurant Show
P.O. Box 844604
Boston, MA 02284-4604
via FedEx, UPS, or Overnight Carrier:
Attn: Accounts Receivable
1138 N Alma School Rd, Ste. 206
Mesa, AZ 85201
Can I use a credit card to pay for my booth space?
Yes, we accept all major credit cards (American Express, Visa, Mastercard, Discover Card). However, there is a $16,600 total maximum on credit card transactions. If your balance is more than $16,600.00, you must pay by check or wire. There will be no exceptions.
Do you accept wire transfers or ACH payments?
Yes, we accept payments by wire transfer or ACH. If you would like to pay using this method, please email email@example.com.
How can I request a copy of your W-9?
Please login to your exhibitor dashboard, click the tile ‘Submit Payments / Download Invoice’, then click the button ‘Download Invoice(s)’. This will download a pdf copy of your invoice as well as a copy of our current W-9.
How do I find my company password?
Your company password can be found on your approval email you received upon signing your contract for the Show. If you can’t find it please, contact your sales representative or call (312) 853-2542.
How do I become an association member?
National Restaurant Association Membership (Allied Membership)
To become an Allied Member visit Restaurant.org/Join.
Allied Membership benefits include access to our annual Restaurant Industry Forecast and Restaurant TrendMapper® report, invitation-only webinars and newsletters, access to our Knowledge Center’s Information Specialists, as well as Allied member logo usage for your website and other marketing materials. Allied Members will also be noted in the Show's Exhibit Guide and Program.