Workshops

Find the answers to your biggest questions during our deep dive workshops and walk away with solutions and tactics you can employ immediately. Work alongside experts and peers to discover new strategies, opportunities and solutions.  
 
Workshops are open to operators only. Attendees must be registered for the Show.

Business Strategy Workshops

Workshop sessions will be held at McCormick Place during the Show dates from 9:00 – 10:30 am CT on Saturday 5/20, Sunday 5/21, and Monday 5/22 – so there’s still plenty of time to take in all that the Show has to offer! Registrants can sign up for one, two, or all three sessions within each workshop, or mix and match sessions from any workshop.

ServSuccess Restaurant Leader Workshop


Running a restaurant takes an extraordinary commitment. For over 100 years the National Restaurant Association has been committed to helping restaurants flourish in any environment. The most recent product, ServSuccess, creates completely new energy about the restaurant profession. It includes an online collection of learning suites, courses, and exams designed to enhance and certify the competencies and knowledge of working industry professionals. 

Leaders can assess and grow their skills, validate their expertise, and expand their abilities to enhance business performance. 

Participant Level:
Ideal participants are mid-level managers and above who want to build skills to enhance business performance.

Pricing: Special workshop price only available at National Restaurant Association Show 2023
(Regular retail price = $850)

$275 includes Show registration and:

  • Two 2-hour workshop sessions with National Restaurant Association expert trainers 
  • Access to the ServSuccess online learning suite, including 5 courses, 34 learning modules, and 5 industry certificates 
  • 20% off ServSafe Food Protection Manager eCourse 
  • 20% off ServSafe Food Protection Manager Exam 
  • 20% off ServSuccess Certified Supervisor Exam 

Session 1: Building Leadership Skills
Sunday, May 21, 2023; 9:00 – 11:00 am CT     

No one day is the same in this industry. Keeping staff onboard and running effective shifts starts with a strong understanding of business fundamentals and exceptional communication skills. In this session, learn tactics to keep your staff motivated and engaged and the business on track.

Session 2: Managing Costs
Monday, May 22, 2023; 9:00 – 11:00 am CT

No matter what type of restaurant operation, in order to be an effective leader, you must fully understand food and labor costs. In this session, our experts break down the components of each, how it relates to profitability, and provide best practices for keeping costs in line.