ServSuccess Restaurant Leader Workshop

Running a restaurant takes an extraordinary commitment. For over 100 years the National Restaurant Association has been committed to helping restaurants flourish in any environment. The most recent product, ServSuccess, supports the career development and growth of restaurant professionals. This online collection of learning suites, courses, and exams is designed to enhance knowledge of working industry professionals and certify the competencies required for career growth.

Leaders will grow and practice their skills, validate their expertise, and expand their abilities to boost business performance. 

Participant Level:
Ideal participants are mid-level managers and above who want to build skills to enhance business performance.

Special workshop price only available at National Restaurant Association Show 2024 (Regular retail price = $850)

$325 in addition to either an Expo badge or Expo + Education badge 

ServSuccess Workshop includes:

  • Two 2-hour workshop sessions with National Restaurant Association expert trainers 
  • Access to the ServSuccess online learning suite, including 5 courses, 34 learning modules, and 1 industry certificate. 
  • 20% off ServSafe Food Protection Manager eCourse 
  • 20% off ServSafe Food Protection Manager Exam  
  • 50% off ServSuccess Certified Supervisor Exam  

Workshop Schedule:

Saturday, May 18, 2024
12:30 – 4:30 pm    

12:30 – 2:30 pm: Building Leadership Skills

No one day is the same in this industry. Keeping staff onboard and running effective shifts starts with a strong understanding of business fundamentals and exceptional communication skills. In this session, learn tactics to keep your staff motivated and engaged and the business on track.

2:30 – 4:30 pm: Managing Costs

No matter what type of restaurant operation, in order to be an effective leader, you must fully understand food and labor costs. In this session, our experts break down the components of each, how it relates to profitability, and provide best practices for keeping costs in line.

Workshop Presenters:

Sara Nickel Bray

Vice President, Workforce and Business Development, National Restaurant Association

Chip Romp

Senior Director, Workforce and Business Services, National Restaurant Association

Kendall Ware

Chief Operating Officer, Walk-On’s Sports Bistreaux